Annonceringer

Downtime in Telepoint East (Bulgaria)

  • 24th oktober 2024
Dear valued customers, We are sending this email to let you know that we are aware of the network issue and we are having an emergency in Room B in Telepoint East - Bulgaria where some of our racks are located. Our network provider just notified us about the issue on their end and the cause is still unknown as of writing this email.Our team is ...
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Maintenance notice 10.10.2024

  • 10th oktober 2024
Dear valued customers, Our network provider at Skylink Datacenter B.V will perform a router and switches upgrade today on 10.10.2024 at 21:00 CET to handle more of our traffic. The upgrade will consists of new Juniper MX960 and 100G Line Cards along with Arista switches. This upgrade will be huge and our customers will see a big benefit ...
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Network issue for one of the NL nodes

  • 3rd september 2024

Dear customers, 

We are currently experiencing a network issue on one of our Netherlands Xeon nodes and we are working on resolving this as soon as possible.

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Alipay gateway issue

  • 1st september 2024
The Alipay payment gateway is now fully operational again. The issue was caused by a problem with the IPN functionality, which reports to our billing system when a transaction is completed. After a recent update, the IPN address was incorrectly parsed, leading to a few orders showing a "payment pending" status even though the payment had already ...
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